Refund Policy

Customers of Feastables may use our 30-day no-reason return and exchange process during the 30 calendar days following delivery.

Opening a Return Request

Email Feastables before dispatching a return so we can confirm eligibility, issue instructions, and identify the correct destination; sending an item without authorization can delay handling.

Packing the Return

Please preserve the package and supplied components when reasonably possible, because Feastables uses them with the receipt to inspect the return; this expectation does not disadvantage a genuine quality claim.

Exchanges, Refunds, and Cancellation

Feastables can arrange a qualifying exchange or approve a refund to the original tender, with the latter expected in 5–10 business days after it is released. Ask for cancellation before shipment; after carrier handoff, use this Refund Policy.

Merchant-Paid Labels

The return cost is never shifted to the customer in an approved case: Feastables issues a prepaid return shipping label for change-of-mind and for every damaged, defective, incorrect, omitted, or other quality-issue claim.

Non-Returnable Categories

No-reason returns do not apply to custom-made goods, clearance items, gift cards, or opened intimate or hygiene-sensitive items, while Feastables continues to honor consumer rights concerning defects, damage, misdelivery, or omissions.